Privacy Policy
Last updated: February 19, 2026
This Privacy Policy describes how DataMage ("DataMage," "we," "us," or "our") collects, uses, discloses, and safeguards information in connection with our contextual intelligence platform, website, dashboard, APIs, and related services (collectively, the "Services"). By accessing or using the Services, you agree to the practices described in this Policy.
1. Information We Collect
We collect information in the following ways:
- Account information. When you register for or are provisioned access to the dashboard, we collect identifiers such as your name, email address, organization, and authentication details used to sign you in.
- Usage information. We collect information about how you interact with the Services, including log data, device and browser information, IP address, pages viewed, and feature usage, to operate, secure, and improve the Services.
- Content and classification data. In the course of providing contextual intelligence, we process publicly available content, page-level metadata, and derived classification signals (such as contextual categories, brand-suitability, and sentiment scores). This data describes content, not individuals.
- Cookies and similar technologies. We and our analytics providers use cookies and similar technologies to remember preferences, maintain sessions, and measure performance. You can control cookies through your browser settings.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and secure the Services and the dashboard;
- Authenticate users and administer accounts and permissions;
- Generate contextual classifications, analytics, and reporting;
- Monitor, troubleshoot, and improve the performance and reliability of the Services;
- Communicate with you about your account, updates, and support requests;
- Detect, prevent, and respond to fraud, abuse, and security incidents; and
- Comply with applicable legal obligations.
3. We Do Not Sell Your Data
We do not sell your personal information, and we do not sell customer or account data to third parties. We will not share, license, or otherwise disclose your data to third parties for their own independent use without your prior consent, except as necessary to provide the Services or as described in this Policy. Where a data transaction requires your authorization, we will obtain your consent before proceeding.
4. How We Share Information
We share information only in limited circumstances:
- Service providers. With vendors and subprocessors who process information on our behalf to support hosting, storage, analytics, authentication, and security, subject to confidentiality and data-protection obligations.
- With your direction or consent. When you instruct us to share information, or otherwise consent to the sharing.
- Legal and safety. When required by law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of DataMage, our users, or the public.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, in which case we will require the recipient to honor the commitments in this Policy.
5. Data Retention
We retain information for as long as necessary to provide the Services, fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
6. Data Security
We maintain administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit, access controls, and strict per-account data isolation. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have rights to access, correct, update, port, or delete personal information we hold about you, and to object to or restrict certain processing. You may also opt out of non-essential communications at any time. To exercise these rights, contact us using the details below. We will respond consistent with applicable law.
8. International Data Transfers
We may process and store information in countries other than the one in which you reside. Where we transfer information across borders, we take steps to ensure it receives an adequate level of protection consistent with applicable law.
9. Children's Privacy
The Services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions about this Policy or our privacy practices, please contact us at privacy@data-mage.com.