Privacy Policy

This Privacy Policy describes how DataMage ("DataMage," "we," "us," or "our") collects, uses, discloses, and safeguards information in connection with our contextual intelligence platform, website, dashboard, APIs, and related services (collectively, the "Services"). By accessing or using the Services, you agree to the practices described in this Policy.

1. Information We Collect

We collect information in the following ways:

2. How We Use Information

We use the information we collect to:

3. We Do Not Sell Your Data

We do not sell your personal information, and we do not sell customer or account data to third parties. We will not share, license, or otherwise disclose your data to third parties for their own independent use without your prior consent, except as necessary to provide the Services or as described in this Policy. Where a data transaction requires your authorization, we will obtain your consent before proceeding.

4. How We Share Information

We share information only in limited circumstances:

5. Data Retention

We retain information for as long as necessary to provide the Services, fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Data Security

We maintain administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit, access controls, and strict per-account data isolation. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, update, port, or delete personal information we hold about you, and to object to or restrict certain processing. You may also opt out of non-essential communications at any time. To exercise these rights, contact us using the details below. We will respond consistent with applicable law.

8. International Data Transfers

We may process and store information in countries other than the one in which you reside. Where we transfer information across borders, we take steps to ensure it receives an adequate level of protection consistent with applicable law.

9. Children's Privacy

The Services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions about this Policy or our privacy practices, please contact us at privacy@data-mage.com.